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Business

  • June 3, 2014

    Why Consider a Hosted PBX?

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  • Choosing a cloud service provider is a task that shouldn’t be taken lightly. You need to make sure the company you choose is capable of storing your data as securely as possible while providing a solution that works for your business. With that in mind, you shouldn’t be afraid to ask some serious questions: Software and Contracts Questions Can I try the software/service before making a commitment? This is a great way to see if the solution actually meets your needs before spending a lot of money. If they won’t give you access to the full product, see if they have a trial or limited version that you can try. Do you have any stories of successful similar deployments? Ask for specific case studies that deal with businesses in the same industry or with the same needs. You can also ask to talk to current and past clients. How flexible is the contract? Will the price remain constant? Is there a termination fee? Can we configure a solution to specifically meet our needs? Don’t be afraid to ask if you can tweak certain aspects of the solution to more fully meet your needs. Security Questions Where is your data center? What security measures are in place at the physical location? Different countries and locations have different laws regarding data security. Find out where the data center is and what physical measures they take to prevent data loss. What certificates do you have for data protection? How will you store my data? Find out about encryption, both on their servers and in transit. If they do encrypt data, ask that you control the decryption keys. What happens in the event of data corruption? Similarly, what is your disaster recovery process? Do they offer data duplication? Do you offer backup storage? If...
  • There has been a big buzz around cloud computing for a few years now, although the technology has been around for a while it is not until recently where it has advanced into a much useful tool. You may not even know that you are using a cloud computing service, if you use Google Mail for example, then you are in fact using a cloud service as your emails are handled by an external source. In certain circumstances, cloud computing can be the best thing for your businesses as it has the capacity to allow your business to grow. In addition to this, cloud computing may not be the right type of service for your company, this article shall point out the benefits of each of the main cloud computing services so that you can assess whether they are right for you – although you can contact IT specialists such as these that can outline the cloud computing services to you. The use of managed servers There are many circumstances where having a managed server will benefit your business, if your business agrees with the following points then investing in such a service can be beneficial to growing your company. It is not uncommon now for you to have offices in several different locations, and this is where managed services can help your offices to all work as if it was one big hub. This is also extremely helpful if you’re going to be constantly on the go as you can therefore access all of your applications and files when you are outside of your office. These external servers can be hosted outside of the office too in IT centres which means that you can save on space and have undisrupted maintenance. However, if you have a big office with...
  • April 7, 2014

    Top 5 Technologies for Your Hotel

    Technology in the hotel sector is constantly changing, offering a host of new systems and services to enable hoteliers to better manage their bookings, finance and more. Among the most important of these is reputation management. Every day, thousands of travellers write reviews and post their experiences of various hotels online and on social media forums. These reviews play a larger and larger role in influencing how and where visitors will book with your establishment. “Flip.to has been making strides to tap into the market of potential travellers’ family and friends, considering 70% of customers take recommendations from their family or friends when choosing a product, brand or business.” explains Robert Rauch, writing on www.hospitalitynet.org “TrustYou had made it their mission to influence travel decisions in a positive way, developing a technology and software making it simple to monitor, manage and market a businesses’ reputation.” Kendall College School of Hospitality Management agrees: ‘There are 3.3 billion brand mentions in 2.4 billion brand-related conversations within the U.S. every day, and the typical American mentions brand names 60 times per week in online and offline conversations.’ ‘The 21st Century is the age of digital referrals, and the power of what’s posted on the web via user-generated review sites – digital word of mouth – can drastically impact a business’ revenue.’ says www.hotelnewsresource.com quoting the School’s data. Any green tech will be vital too. ‘2013 marks the “tipping point” for sustainable hospitality, with eco-friendly practices becoming the norm, rather than the exception, so expect 2014 to see standard “green” practices, products, programs and packages.’ continues the School’s report into hospitality futures. And while it may sound obvious, Rauch also advises hotels look closely at their own websites. This may not seem like the ‘latest’ technology, but it’s actually more important than setting up...
  • You’ve probably heard these statements such as “I can’t update my website!” or “My website is broken and if I get my web designer to fix it, it’s going to cost me a fortune!” This is a dilemma that many people come across on a regular basis, and in particular business owners who need to have information on hand at a moment’s notice. If they’re “technically challenged” they may find themselves losing business because they don’t know how to fix it. WordPress is the Answer! We all know that WordPress is one of the most popular blogging platforms available, but what many don’t know is that it can also be used to build a powerful website. It has a great Content Management System (CMS) which allows you to use it for more than just blogging. This makes it the best choice for small business owners as it’s easy to install and able to be configured how you want for your business needs. Using WordPress as a Website Even though WordPress was designed as a blogging platform, it can easily be configured to build an amazing website using the many WordPress themes to choose from. You can also tweak it and add a “blog” if you wish. There are many places to obtain step-by-step instructions about setting it up and you will also find many YouTube videos. Once you’ve set it up you will find that it is built in a way that it makes it easy to change the content, because even an update to your website will improve your SEO. You also have the freedom to add articles or a newsletter to your site as often as you like without the help of a webmaster. So why is WordPress a good choice? Top Five Reasons to Use WordPress for Your...
  • March 11, 2014

    Importance Of Mobile Marketing

    The Inevitable Importance of Mobile Marketing and Phone Systems for Businesses Today: The number of mobile phone users in the world is not showing any sign of slowing down at all. Recent statistics indicate that the number of cell phone users to have crossed 1.5 billion in 2013. To effectively reach consumers through this very device they prefer to use, marketers have no option but to embrace mobile marketing. Professional marketers know the imminent potential that phone systems have in reaching customers and prospective clients regardless of their geographical location. Customers will in turn respond by giving business to any organization that appeals to them via these portable communication gadgets. How then can mobile marketing boost an enterprise’s competitive edge? Staying Ahead of the Competition: · Mobile marketing ensures that a business stays ahead of its fellow competitors. This is evidently true because this marketing strategy gives a more personalized approach to customers. · Through this powerful strategy, information about new products, services and prospects will always reach potential customers at the comfort of their own offices or living rooms almost immediately they are released. Such customers may respond by dropping by the business’s premises. Making Connections: · Through SMS, E-mail, Facebook and twitter satisfied customers will not be shy to contact a company at any given moment. This of essence since the number of smart phone users has increased tremendously. · Such positive feedback from customers will definitely trigger direct one-on-one communication with customers. The end result is connections with several customers which will ultimately lead to customer loyalty. · Once a reputation with customers is earned it follows from natural observation that these satisfied customers will recommend such a business to other people to join their new found buying venture. This is what every business has a need...
  • March 10, 2014

    Technology Requirements In Business

    Investing new technology for your business can be a confusing task because you cannot often determine what is absolutely necessary for your business and what you can afford to have without making much of a difference to the business. There are many different systems that can promote productivity and efficiency in the office so it is crucial that you decide on what your business needs and what can be put on a backburner for the time being. To make that distinction, below are some of the technologies that you must absolutely not ignore: VoIP phone services To communicate with your customers as well as suppliers you need a reliable phone system. Whether small or large, many businesses these days prefer VoIP (Voice over Internet Protocol) broadband phone services to traditional hard-line phone systems. You can easily integrate new features into your existing VoIP system without the need to install hardware or even engage grouchy technicians. Communication provided by VoIP is flexible and efficient and it is very economical for the business. Cloud storage system Business users can migrate applications to the cloud and also utilize it for many very capabilities. It is advisable to use the cloud for storage and disaster recovery. In case of power outage, power surge or any other disaster when the systems in the facility are inoperable, you can still access important content. Tablet computers Many small businesses owners really favour tablets because they are portable and compact, boot rather quickly and have a long battery life. For people who are out on the field most of the day, a tablet enables you to be connected without having to carry around a relatively heavier laptop. That apart, tablet PCs have fast been replacing traditional equipment like scanners, fax machines or even cash registers. Accounts on Social media...
  • March 7, 2014

    Is BlackBerry Back?

    For a while there it seemed as though BlackBerry was on the precipice of being forgotten completely. Reporting a whopping $4.4 billion loss for the quarter ending in November of last year, the company has since done a 180. A new CEO, new products, and new partnerships have lifted company shares from $5.44 in December to nearly $11.00, and have some analysts believing the stock could rise another 50% in the coming months, according to CNBC. Just last week, at Mobile World Congress in Barcelona, the BlackBerry executive team—including- John Chen, executive chairman and CEO—revealed a host of new mobile solutions that underscore the company’s strength in security as well as productivity, communications, and collaboration. The new BlackBerry Z3 phone—once codenamed Jakarta, and designed for customers in Indonesia—will offer a large 5” high-definition display and rely on an all-touch interface rather than a keyboard. It will run the latest version of the company’s operating system, BB 10.2.1, and BlackBerry has promised to equip it with a high-capacity battery capable of lasting a long time between charges. More details will be revealed in April when the company officially launches the Z3 at an event in Jakarta. The Q20, a QWERTY smartphone, will marry old and new: Combining the power of BlackBerry 10 with the classic BlackBerry design, the Q20 will offer an iPhone-like 3.5” touchscreen yet rely on a classic keyboard, track pad, and menu/send/back/end buttons. Though the design may not compel iPhone and Android users to switch to BlackBerry, it will appeal to longtime BlackBerry users who have resisted transitioning to touchscreen-only designs. Instead of attempting to trump Apple or Android, or convince executives to use its new line of smartphones, BlackBerry is focusing on what has remained its greatest strength: Security. Based on the COPE (Corporate Owned, Personally Enabled...
  • Standardized devices only go so far in the commercial and industrial sectors, and more and more businesses are becoming jaded by the limitations enforced by consumer-driven products. But what can be done to transform your business technology solutions? Rugged technologies offer a tougher alternative to standardized devices, and can be particularly useful in field-based organizations in the military, oil, gas and utility industries. Thanks to the enhanced features and functionality of rugged devices, businesses can quickly increase productivity and lower inventory costs that can often leave companies struggling to break even. But how what other benefits can businesses look forward to in their transition from consumer-driven to rugged tech? Take on any environment Standardized equipment is only designed for individual use and can quickly falter if used in the harsh conditions found in commercial and industrial sectors. Rugged devices have been specially adapted and developed to survive in the most extreme scenarios and both their internal and external components are particularly durable. Thanks to their toughened design and specially engineered components, rugged devices are resistant to excess heat, plummeting temperatures, increased vibration, dusty conditions and static electricity, meaning field workers can rely on a high performance system in the most violate environments. Rugged devices are also drop resistant with their durable casing providing sealed conditions for the components within. Deliver data, security and functionality in the toughest mobile environments and keep customers satisfied wherever you are with ruggedized technology. Enhance accuracy and boost workflow For many field workers, the use of standardized gadgets can cause a major inconvenience as many employees have to return to their vehicles to update notes and recall information from memory, which may influence the accuracy of the information gathered. Whilst rugged portable workstations do not allow workers to make notes in the field, handheld and...
  • When considering VoIP in business, it is important to make sure that cloud based services integrate well with each other and are ready to operate smoothly. As businesses continue to integrate Cloud to their business VoIP, users have found that key enterprise software are easily working together to streamline the office space. Business VoIP is helping companies to achieve maximum potential. With business VoIP, cloud integration is simple and businesses will find they can continue succeed and expand with all of the right tools and components. Below are a few key points to consider when integrating Cloud with business VoIP. Helps with Two Crucial Types of Integration When it comes to integration, there are two types that enterprises are looking for: unified communications and collaboration. Users want to be able to have features that they need in one place with collaboration options to help support the needs of the company. Such services include: Phone service Fax Chat Meetings Call centers Contact centers Unified communications and collaboration should work together seamlessly with the other services the company uses so that the day to day dealings can be completed smoothly. Brings CRM and Call-Center Integration to Midsized Enterprises With business VoIP, midsized enterprises can have CRM and Call-center integration all in one place. With unified communications and collaborations each option is under one area so that each employee can use any device to access the network. Productivity is increased without harming the IT of the company and every aspect is handled in one place from phones to customer service and even meetings. With easy integration, the cloud services can work together with other options such as NetSuite to provide maximum value for employees. With an integrated system, employees can have the power of specialized features to help with the monitoring and management...