In the face of rampant negative feedback for its new Skype mobile client, Microsoft today unveiled an update on iOS that addresses many concerns.
“[The new Skype] was a big change and we received a lot of great feedback from the Skype community,” Microsoft’s Ellen Kilbourne explains. “We want you to know we’ve been listening. We’re committed to providing you with an amazing experience and appreciate the time you’ve taken to share your thoughts.”
Microsoft unveiled the new Skype back in June, with the first versions shipped on Android and iOS. But the reaction was so negative, that the firm has since stepped back from its plans to bring the new UI to Windows and Mac. And it quickly reached out to the userbase to find out what they can do to make things right.
The changes it is highlighting this week are a preview only, meaning that they are only available tothose in the Skype Insiders Program, and then only on iOS. Assuming this goes well, they will be rolled out more broadly in the future.
I am glad Microsoft is changing the new design everyone I talked to hates the new Skype look and feel.