Consumer Reports has removed its coveted “recommendation” designation for four Microsoft Surface laptops it had previously blessed with such status.
At issue, the publication says, is the “predicted reliability” of the Microsoft machines compared to most other brands, which Consumer Reports said was worse by a “statistically significant margin.”
Consumer Reports based its decision on the results of an annual subscriber survey about the products such people own and use.
I have never had an issue with mine since I have owned it not sure why so many people are having issues.