After it was revealed that Microsoft was suspending the Skype accounts of Xbox gamers who used bad language, the company has denied it is monitoring Skype conversations. Microsoft is seemingly issuing temporary bans to users of the Skype and Upload Studio apps on Xbox One who have used profanity, according to multiple reports on the Xbox One subreddit and on the Xbox forums.
Users are reporting that after even swearing in a private Skype calls there accounts are being suspended. At least a dozen Xbox Live users have posted in a thread on the Xbox forums saying they’re dealing with the same issue. According to a number of them, they can upload footage of M-rated games that contain profanity, such as Battlefield 4, without any consequences.
Skype calls on Xbox One use the Kinect camera and microphone to transmit video and audio, while the Upload Studio app sends clips to the user’s personal SkyDrive account. The Xbox Live Code of Conduct prohibits members from using “profane words/phrases” in their Gamertag, profile content, Avatar action, Avatar content or in-game content.” However, profanity is not explicitly prohibited from content that Xbox Live users “share/create.”
Some Xbox users expressed concern at why Microsoft was applying the ban to Skype accounts when accessed via the Xbox console, leading to fears that the company was monitoring their private conversations, prompting a statement from Microsoft;
“To be clear, the Xbox Live Policy & Enforcement team does not monitor direct peer-to-peer communications like Skype chats and calls. Also, we take Code of Conduct moderation via Upload Studio very seriously. We want a clean, safe and fun environment for all users. Excessive profanity as well as other Code of Conduct violations will be enforced upon and result in suspension of some or all privileges on Xbox Live. We remain committed to preserving and promoting a safe, secure and enjoyable experience for all of our Xbox Live members.”