Home » Microsoft » SCCM 2012 Remote Assistance Not Working

How to fix SCCM 2012 Remote Assistance Not Working.

After a brand new successful roll out of SCCM 2012 (System Center Configuration Manager) into a live environment I got a call from client clamming there Windows Remote Assistance was not working and it worked under there old system meaning SCCM 2007.  They sent me the error below.

 

After some research and a little digging I found the following.  You need to set the Manage soliciated Remote Assitance settings to True. Otherwise the Remote Assistance will just work if your customer is sending you a Remote Assistance offer.  So I went into there SCCM 2012 Client settings under Administration and Client Settings and changed these to settings as seen below.

 



Comments

comments

Latest

What Should You Expect from a Prototyping Company?
Wonderful and useless features of mobile phones
cloud computing Top 4 Cloud Computing Trends to Look Out For
How to Pick the Best Cloud Hosting Service for Multiple WordPress Websites
Key Steps On How To Improve The Security Of Your Business Website

Follow Us

Visit Us On TwitterVisit Us On FacebookVisit Us On GooglePlusVisit Us On PinterestVisit Us On YoutubeCheck Our Feed

Join Premium

Enjoy All The Benefits Of Premium

  • Access To Premium Content Only Available To Members
  • Digital Copy Of My Book The Pangram Killer
  • Coupons for quality sites affiliated with us
  • Access To All Short Stories
  • Free Plug On Podcast
  • Get first notice and exclusive access to events and meetups
$19.99

Subscribe To The Technology Geek

Sponsors

Sponsors

Archives