Home » Microsoft » SCCM 2012 Remote Assistance Not Working

How to fix SCCM 2012 Remote Assistance Not Working.

After a brand new successful roll out of SCCM 2012 (System Center Configuration Manager) into a live environment I got a call from client clamming there Windows Remote Assistance was not working and it worked under there old system meaning SCCM 2007.  They sent me the error below.

 

After some research and a little digging I found the following.  You need to set the Manage soliciated Remote Assitance settings to True. Otherwise the Remote Assistance will just work if your customer is sending you a Remote Assistance offer.  So I went into there SCCM 2012 Client settings under Administration and Client Settings and changed these to settings as seen below.

 



Comments

comments

Latest

skype Using Skype To Replace Landline Phone
riff Bеѕt VR Apps and Games for Meditation
google pixel The World Is On Your Palm Now, Go Mobile
security lock Top In-Demand Skills For Cloud Computing
Facebook Messenger Lite Facebook Messenger Lite Announced

Tech Geek Today

Tech Geek Today

MonTueWedThuFriSatSun
      1
9101112131415
16171819202122
23242526272829
3031     
    123
45678910
11121314151617
252627282930 
       
 123456
78910111213
14151617181920
21222324252627
28293031   
       

Subscribe To The Technology Geek

Archives